NDR Reattempt

The NDR Reattempt API Route is used to reattempt delivery for an NDR (Non-Delivery Report) shipment in Openleaf.

You must pass all required fields to initiate a reattempt. You can provide additional parameters as per your preference.

Request

POST REQUEST

https://api.openleaf.tech/api/v1/ndr/reattempt

Field	Required	Data Type	Description
action	Yes	String	Action type, must be "reattempt", "rto", "edit", "deferred"
modified	No	Array	List of modified fields (e.g., ["phone"])
customer_details	Yes	Object	Updated customer details for reattempt
customer_details.phone	Yes	String	Customer contact number
customer_details.address1	Yes	String	Primary address line of the customer
customer_details.address2	No	String	Additional address details (if any)
remarks	No	String	Remarks or reason for reattempt
deferred_date	No	String (YYYY-MM-DD)	Date when the reattempt should occur
carrier	Yes	String	The carrier service handling the shipment
awbno	Yes	String	AWB number of the shipment

Header Example

{
"Authorization": "Bearer {{your_token}}",
"Content-Type": "application/json
}

Request Example

{
"action": "reattempt",
"modified": ["phone"],
"customer_details": {
"phone": "9565488280",
"address1": "Ground floor 11-11-397 Puramsowbhagya Colony Road No 6 petkothar, ",
"address2": ""
},
"remarks": "Please re-attempt this shipment",
"deferred_date": "2025-05-27",
"carrier": "bluedart",
"awbno": "OL_80904439033"
}

Response

Field	Data Type	Description
status	Object	Object containing the status of the request
status.message	String	Message describing the outcome of the operation
status.status_code	Integer	Status code (200=success, 400=error)
status.success	Boolean	Boolean flag indicating success or failure

Response Example

{
    "status": {
        "message": "NDR Action taken successfully",
        "status_code": 200,
        "success": true
    }
}

IN CASE OF FAILURE

If validation fails or shipment is not eligible for reattempt, the request will not be processed. Please wait for 10–15 seconds before retrying to avoid latency.

Example

Curl Command

curl --location --request POST 'https://api.openleaf.tech/api/v1/ndr/reattempt'
--header 'Content-Type: application/json'
--header 'Authorization: Bearer {{token}}'
--data-raw '{
"action": "reattempt",
"modified": ["phone"],
"customer_details": {
"phone": "9565488280",
"address1": "Ground floor 11-11-397 Puramsowbhagya Colony Road No 6 petkothar, ",
"address2": ""
},
"remarks": "Please re-attempt this shipment",
"deferred_date": "2025-05-27",
"carrier": "bluedart",
"awbno": "OL_80904439033"
}'

---

Output:

{
    "status": {
        "message": "NDR Action taken successfully",
        "status_code": 200,
        "success": true
    }
}